DELIVERY POLICY
We Ship To Almost Everywhere!
- Local Shipping (Singapore)
We’re pleased to offer a flat shipping rate of $3.99 for most addresses in Singapore. Every local order includes a tracking number (upon request), so you can easily keep an eye on your package as it makes its way to you. While we strive for timely delivery, please understand that unforeseen circumstances—like weather or traffic—can sometimes cause delays.
Important Note: We’re unable to ship to PO boxes, and while we always aim to deliver on time, we cannot provide refunds for delayed shipments. Your understanding is greatly appreciated!
- Overseas Shipping
For our international friends, we partner with DHL to ensure your orders reach you safely and efficiently. We offer competitive shipping rates, and you can use our handy shipping calculator on our website to estimate your costs before checkout.
Please be aware that any import duties and taxes associated with your order are the responsibility of the customer. It’s a good idea to check your local regulations to avoid any surprises!
- General Shipping Information
Order Cancellation: Once your payment is confirmed, we’re unable to cancel your order. So please double-check your selections before completing your purchase!
Incorrect Addresses: We want your package to arrive safely, so please make sure to double-check your shipping address during checkout. Unfortunately, we can’t be held responsible for orders shipped to incorrect addresses, but we’re here to help if you have any concerns.
Delivery Times: While we work hard to get your order to you as quickly as possible, delivery times may vary depending on your location. We’re unable to guarantee specific delivery dates, but rest assured we’ll keep you updated every step of the way.
Changes to Policy: Overjoyed reserves the right to modify this delivery policy at any time without prior notice.
- Every Confirmed Order Is An Agreement
By placing an order with us, you agree to these terms and conditions. If you have any questions or need assistance, feel free to reach out to our friendly customer support team. We’re here to help!